Frequently Asked Questions

The following items are prohibited: weapons, laser pointers, food and beverage (personal consumption items), animals (service animals are an exception), drones/unmanned aerial aircrafts, use of tobacco products (e-cigarettes included), air horns, noisemakers, fireworks, skateboards, bicycles, segways, hoverboards, roller skates, and any other items deemed to negatively affect the safety or experience of others

If you see something suspicious, immediately contact the Center’s security team at  216.928.1601.

All bags are subject to inspection upon entry.

No. Pets are not allowed in the convention center unless it is an ADA-certified service animal.

Smoking or vaping is prohibited within 50ft of the Center. There are two designated smoking areas; one is on the corner of West Side Drive and Lakeside Avenue, the other is located just outside of the UPS Store  near the bike racks.

We do not currently offer farm tours and our farm is not open to the public.

We always recommend buying your tickets online before arriving as ticking options vary widely between events. Please go to our event calendar and click on the website link for the show you are looking for.